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Frequently Asked Questions

GENERAL QUESTIONS

All payments are securely processed through PayPal. The following forms of payment are accepted: Visa, MasterCard, American Express, Discover, and PayPal.

Prices and item specifications are subject to change without notice.

Proflowperformance.com automatically charges and withholds the applicable sales tax for all orders.

Pro-Flow Performance offers promotional codes to our social media friends as well as special promotions for those who receive our monthly emails. One promotional code is allowed per order.

SHIPPING QUESTIONS

Pro-Flow Performance offers only Domestic Shipping for all online orders. For international shipping, please call (770) 653-2436 or email customerservice@proflowperformance.com.

Pro-Flow Performance will make every effort to ship your order in its entirety. However, if for some reason we are unable to do so, a customer service representative will contact you.

Orders received prior to Noon Eastern Standard Time (EST) will ship in 3 business days. Orders received after Noon EST will ship in 4 business days. Once your order ships, you’ll receive a confirmation email with tracking information.

All shipping will be handled through UPS. We offer the following UPS shipping options:

  • Ground
  • Two Day
  • Standard Overnight
  • Priority Overnight
Shipping costs are calculated during checkout. UPS cannot deliver to Post Office (PO) Boxes, but they will deliver to most United States Rural Routes. We do not ship on Saturdays, standard business days only (Monday-Friday).

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